Microsoft Certified IT Partner

Full-Stack Microsoft 365 Tenant Management

From Exchange to Entra, Teams to Purview — Vidya Ventures manages your entire Microsoft ecosystem so your team can focus on what matters.

9+
Microsoft Services Managed
2
Simple Pricing Plans
$10
Per-User Troubleshooting
24hr
Support Response Time

Complete Microsoft Tenant Services

We handle every component of your Microsoft 365 environment — from initial setup and configuration to ongoing management, security hardening, and optimisation.

Microsoft Exchange

Full management of your email infrastructure — from setup to advanced security, routing, and compliance controls.

  • Exchange Online setup & configuration
  • Mail flow rules, connectors & routing
  • Quarantine policies & spam filter tuning
  • Email encryption (S/MIME & OME)
  • Anti-phishing & anti-malware policies
  • Mailbox migration and archiving
  • Shared mailboxes & distribution lists
  • DKIM, DMARC & SPF record management

Microsoft 365 Apps

Deploy, configure, and monitor Microsoft 365 Apps across your entire organisation at scale.

  • Tenant setup and licence assignment
  • M365 Apps deployment (Word, Excel, Outlook…)
  • Update channel management & rollout policies
  • Usage monitoring & licence optimisation
  • Microsoft 365 admin centre configuration
  • OneDrive storage policy management
  • Mobile Device Management (MDM) integration
  • Conditional Access policy configuration

Microsoft Entra

Comprehensive identity and access management — zero-trust security from the Microsoft Entra admin centre.

  • Entra ID (Azure AD) setup & configuration
  • Single Sign-On (SSO) configuration
  • Multi-Factor Authentication (MFA) enforcement
  • Conditional Access policies
  • Privileged Identity Management (PIM)
  • Guest and external user management
  • Group and role assignment
  • Identity Protection & risk policy management

Microsoft Purview

End-to-end data security, governance, and compliance management across all your cloud platforms.

  • Data Loss Prevention (DLP) policy setup
  • Sensitivity labels and data classification
  • Compliance Manager configuration
  • Insider risk management
  • eDiscovery and legal hold setup
  • Information barriers configuration
  • Audit log setup and review
  • Retention policies and records management

Microsoft Power Platform

Manage automation, low-code apps, virtual agents, and data analytics across your organisation.

  • Power Apps environment setup & governance
  • Power Automate flow creation & management
  • Power BI workspace & capacity management
  • Copilot Studio (virtual agent) configuration
  • Dataverse environment management
  • Dynamics 365 integration & support
  • DLP policy enforcement for Power Platform
  • Licence assignment & cost optimisation

Microsoft Search & Intelligence

Configure Microsoft Search so employees find internal content as easily as searching the web.

  • Microsoft Search configuration & rollout
  • Bookmarks, Q&A, and acronym management
  • SharePoint search schema tuning
  • Graph connectors for external data sources
  • Search usage analytics and reporting
  • Viva Topics and knowledge base setup
  • People search & profile optimisation
  • Custom search verticals & result types

Microsoft Security

Complete security posture management with Microsoft 365 Defender, threat hunting, and incident response.

  • Microsoft 365 Defender setup & monitoring
  • Defender for Endpoint deployment
  • Defender for Identity configuration
  • Secure Score review & improvement plan
  • Threat & vulnerability management
  • Incident response and alert triage
  • Security baseline policy deployment
  • Attack simulation training setup

Microsoft SharePoint

Manage sites, permissions, storage, and migrations for SharePoint Online and OneDrive for Business.

  • SharePoint Online site creation & management
  • Hub site setup and information architecture
  • Sharing & permission policy configuration
  • OneDrive storage quota management
  • Migration from on-prem or Google Drive
  • Page & web part management
  • External sharing & guest access controls
  • Document library & metadata configuration

Microsoft Teams

Configure and manage Teams for seamless collaboration — meetings, calling, and guest access at scale.

  • Teams tenant setup & policy configuration
  • Meeting policies, live events & webinars
  • Guest access & external user controls
  • Teams Phone (calling) configuration
  • Channel & team governance policies
  • App permission & setup policies
  • Compliance recording configuration
  • Teams Rooms device management

Vidya Ventures builds the best IT infrastructure for your company

Per-User Troubleshooting Service

Fast, expert resolution for Microsoft 365 issues — billed simply and transparently per user affected. No retainers, no call-out fees, no guesswork.

Flat-Rate Troubleshooting — Any Microsoft 365 Service

One user. One issue. One fixed price. We diagnose and fully resolve the problem — you only pay per affected user we fix, regardless of complexity.

$10 / per user
Exchange

Email & Mailbox Issues

Fix delivery failures, NDRs, missing emails, Outlook connectivity, calendar sync, and mailbox access problems.

Entra ID

Sign-In & Identity Issues

Resolve MFA failures, locked accounts, SSO errors, Conditional Access blocks, and password reset failures.

Teams

Teams & Meeting Issues

Fix audio/video failures, meeting join errors, guest access problems, missing channels, and connectivity issues.

SharePoint

SharePoint & OneDrive

Resolve access denied errors, sync failures, broken links, permission issues, and OneDrive not syncing.

M365 Apps

Office App Activation

Fix licence activation errors, "unlicensed product" warnings, and Office app crashes or update failures.

Security

Security & Defender Alerts

Investigate Defender alerts, suspicious sign-ins, blocked accounts, compromised mailboxes, and quarantined emails.

Power Platform

Power Apps & Automate

Diagnose broken flows, failed automations, Power Apps connection errors, and Dataverse permission issues.

Purview

Compliance & DLP Issues

Fix false-positive DLP blocks, sensitivity label problems, retention policy conflicts, and eDiscovery errors.

Search

Search & Content Issues

Resolve missing search results, broken bookmarks, SharePoint indexing delays, and Viva Topics problems.

Choose Your Management Plan

Flat monthly rates per tenant — no hidden fees, no surprises. Everything your Microsoft environment needs to run smoothly.

Essential Tenant
Core services — excludes SharePoint & Purview
$ 499
per month / per tenant
  • Microsoft Exchange management
  • Microsoft 365 Apps deployment & config
  • Microsoft Entra (identity & access)
  • Microsoft Teams configuration
  • Microsoft Security / Defender
  • Search & Intelligence
  • Power Platform management
  • Email support — 24hr response
Get Started

Troubleshooting Add-on: Per-user issue resolution available on any plan at $10 per user. Covers all Microsoft 365 services. No retainer required.

Let's Talk Microsoft

Have questions about your tenant? Need a custom quote or urgent troubleshooting? Drop us a message and a specialist will respond within one business day.

Email: support@vidya-ventures.com
Troubleshooting services from $10 / user — fast turnaround