Fast, expert resolution for Microsoft 365 issues — billed simply and transparently per user affected. No retainers, no call-out fees, no guesswork.
Exchange
Email & Mailbox Issues
Fix delivery failures, NDRs, missing emails, Outlook connectivity, calendar sync, and mailbox access problems.
Entra ID
Sign-In & Identity Issues
Resolve MFA failures, locked accounts, SSO errors, Conditional Access blocks, and password reset failures.
Teams
Teams & Meeting Issues
Fix audio/video failures, meeting join errors, guest access problems, missing channels, and connectivity issues.
SharePoint
SharePoint & OneDrive
Resolve access denied errors, sync failures, broken links, permission issues, and OneDrive not syncing.
M365 Apps
Office App Activation
Fix licence activation errors, "unlicensed product" warnings, and Office app crashes or update failures.
Security
Security & Defender Alerts
Investigate Defender alerts, suspicious sign-ins, blocked accounts, compromised mailboxes, and quarantined emails.
Power Platform
Power Apps & Automate
Diagnose broken flows, failed automations, Power Apps connection errors, and Dataverse permission issues.
Purview
Compliance & DLP Issues
Fix false-positive DLP blocks, sensitivity label problems, retention policy conflicts, and eDiscovery errors.
Search
Search & Content Issues
Resolve missing search results, broken bookmarks, SharePoint indexing delays, and Viva Topics problems.